企业数字化转型中的人力资源赋能：领导力与心理韧性的作用

Human Resource Empowerment in Digital Transformation: The Role of Leadership and Psychological Resilience

摘要

数字化转型已成为企业高质量发展的重要环节。在数字化转型背景下，领导者如何推动员工与数字技术高效协作与价值共创？这不仅是员工个体层面问题，更关系数字化转型能否落地。文章基于赋能视角，构建有调节的中介模型，实证分析数字化领导力如何影响员工转型准备度，并明确其作用机制与边界条件。得出以下结论：首先，数字化领导力对员工转型准备度产生显著正向影响；其次，心理韧性在数字化领导力与员工转型准备度之间起到重要中介作用；最后，员工正念在这一作用机制中的调节效应并不显著。企业应着力塑造兼具技术洞察与人文关怀的数字化领导力，通过构建清晰的数字化愿景、提供情感支持与工具性资源，系统提升员工心理韧性，从而提升员工转型准备度，实现技术效率与人文关怀有机统一。

Abstract

Digital transformation has become an important part of high-quality development of enterprises. How can leaders facilitate efficient collaboration and value co-creation between employees and digital technologies in the context of digital transformation? This is not only a matter of individual employees, but also a issue of whether digital transformation can be implemented. Based on social exchange theory and resource conservation theory. A moderated mediation model is introduced to investigate the mechanisms and boundary conditions through which digital leadership influences employee transformation readiness. Through the empirical analysis, the results show that: digital leadership has a significant positive impact on employees' transformation readiness; psychological resilience serves as a mediating factor in the relationship between digital leadership and employees' preparedness for transformation. Employee mindfulness does not play a regulating role in this process mechanism. The research results provide a reference for a deep understanding of the impact mechanism of digital leadership on employees' transformation readiness, enrich the research on resource conservation theory and social exchange theory, and provide inspiration for accelerating enterprises' digital transformation in practice. Organizations should endeavor to develop digital leaders endowed with both technological insight and humanistic empathy. Through establishing a lucid digital vision, delivering emotional support and instrumental resources, and systematically bolstering employee psychological resilience, enterprises can foster transformation readiness among staff, ultimately realizing the organic unification of technological efficiency and humanistic consideration.

关键词

数字化转型 / 数字化领导力 / 心理韧性 / 员工转型准备度 / 正念

Key words

digital transformation / digital leadership / psychological resilience / employee transformation readiness / mindfulness

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基金资助

安徽省哲学社会科学规划一般项目“人工智能赋能知识型员工职业发展的机制与路径研究”(AHSKY2024D016)

安徽省高校科研项目“人工智能背景下知识型员工职业能力评价与提升路径研究”(2024AH052091)

安徽财经大学研究生科研创新基金项目“数字化转型背景下的数字化领导力对个体准备度的影响研究”(ACYC2023096)