基于“一单多品”的跨境电商多地多仓发货策略
An Order Allocation Strategy for Cross-Border E-Commerce with Multi-Warehouse Systems Based on Multi-Item Orders
针对跨境电商“一单多品”履约过程中的拆单问题,本文提出了一种考虑客户满意度的优化策略,旨在降低重复配送导致的物流成本和提升配送的时效性。通过数值分析,基于订单就近分配和订单灵活分配两种策略研究跨境电商多品订单的发货问题,以最小化订单履约总成本和最大化客户满意度为目标建立优化模型,利用 NSGA-II 算法和 INSGA-II 算法对仿真算例进行求解。实验结果表明:1) 自适应的 INSGA-II 算法相较于 NSGA-II 算法能够显著提升求解效率;2) 相较于订单就近分配策略,订单灵活分配策略通过适度增加运营成本,换取了服务质量的大幅提升,展现出更优的综合效益;3) 敏感性分析证实了灵活分配策略在不同参数条件下均能保持稳定性能。研究结果为跨境电商企业优化拆单履约问题提供了有效的决策支持。
To address the order-splitting problem for cross-border e-commerce (CBEC) in multi-item orders, this study proposes an optimization strategy incorporating customer satisfaction to reduce logistics costs from repeated deliveries and improve delivery timeliness. Through numerical analysis, two strategies are examined for multi-item orders: distance-priority allocation and flexible allocation. Optimization models are developed to minimize total fulfillment costs and maximize customer satisfaction, solved by NSGA-II and INSGA-II. Experimental results show that: 1) the adaptive INSGA-II significantly improves solution efficiency compared with NSGA-II; 2) compared with the distance-priority allocation strategy, the flexible allocation strategy enhances service quality with moderate cost increase, yielding superior overall benefits; and 3) sensitivity analysis verifies the robustness of flexible allocation under varying parameter settings. These findings provide effective insights for CBEC in order-splitting optimization.
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国家自然科学基金项目(52375498)
国家重点研发计划项目(2021YFB3301701)
“广东特支计划”本土创新创业团队项目(2019BT02S593)
广州市创新领军团队项目(201909010006)
澳门科学技术发展基金项目(0078/2021/A)
澳门科学技术发展基金项目(0140/2022/A)
澳门科学技术发展基金项目(0010/2022/AMR)
中央高校基本科研业务费专项资金项目(21623111)
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