浅析铁路客运管理存在的问题与策略

Analysis of the existing problems and strategies of railway passenger transport management

摘要

铁路客运管理，是铁路日常安全管理的重要组成部分，特别是当前铁路客运正面临着民航、公路等运输激烈竞争的关键时期，更要加强客运管理，为铁路客运发展提供良好环境。本文分析了铁路客运管理中存在的主要问题，有针对性地提出解决对策建议。铁路运输体系是我国交通运输体系的关键组成，关系到千家万户的出行。但是目前的铁路客运管理存在很多问题，已经难以充分满足旅客的多元化需求，为进一步提升铁路客运管理成效，优化服务水平，要及时解决铁路客运管理中存在的问题。

Abstract

Railway passenger transport management is an important part of railway daily safety management, especially the current railway passenger transport is facing the fierce competition in the critical period of civil aviation, highway and other transportation, but also to strengthen the passenger transport management, to provide a good environment for the development of railway passenger transport. This paper analyzes the main problems existing in railway passenger transport management, and puts forward countermeasures and suggestions. Railway transportation system is the key component of China’s transportation system, which is related to the travel of thousands of households. However, there are many problems in the current railway passenger transport management, which has been difficult to fully meet the diversified needs of passengers. In order to further improve the effectiveness of railway passenger transport management and optimize the service level, the problems in railway passenger transport management should be solved in time.

关键词

铁路客运 / 公共服务 / 安全管理

Key words

Railway passenger transport / Public services / Safety management

参考文献

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