AI技术在旅游业人力资源管理中的应用路径研究

Research on the application path of AI technology in human resource management of tourism industry

摘要

伴随着新一代信息技术的飞速发展，人工智能（AI）已深入社会各个领域，给传统商业模式带来了空前的变革。人工智能在旅游业的应用，将给旅游企业的人力资源管理工作带来新的契机，促进旅游企业经营模式的创新与升级。人工智能的运用为解决这些问题提供了一条有效的途径，也是最大限度地发挥旅游人才的潜能。本文对人工智能在旅游企业人力资源管理中的运用进行了探索，为旅游企业利用人工智能进行人力资源管理，实现其数字化转型具有重要的理论和现实意义。

Abstract

With the rapid advancement of new-generation information technology, artificial intelligence (AI) has permeated all sectors of society, bringing unprecedented changes to traditional business models. The integration of AI in the tourism industry will offer new opportunities for human resource management in tourism companies, driving innovation and upgrades in their business models. The application of AI provides an effective solution to these challenges and maximizes the potential of tourism professionals. This paper explores the use of AI in human resource management within tourism enterprises, highlighting its significant theoretical and practical implications for achieving digital transformation through AI in HR management.

关键词

AI技术 / 旅游业 / 人力资源管理 / 应用路径

Key words

AI technology / tourism industry / human resource management / application path

参考文献

[1] 杨林芳. 大数据背景下的旅游业人力资源信息服务[J]. 智慧中国, 2024(04): 66-67.

[2] 李明龙, 吕庚浩, 刘晶瑜, 等. 数字时代下旅游企业的人力资源供求与管理[J]. 旅游导刊, 2024, 8(02): 1-24.

[3] 胡辉. 基于5G+AI技术的旅游决策辅助系统研究[J]. 中国宽带, 2023, 19(09): 112-114.

基金资助

基于政产学研视角下“研学指导与教育管理”微专业复合型人才培养改革与实践(2024XWK03)